Holiday Notice
4491 Views 18 Replies Latest reply: 2016-03-01 08:36:03
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Level 10
(10965) points
Dear customers,
The Chinese traditional Spring Festival is coming and we will have a vacation from February 3rd to February 14th. Your understanding will be highly appreciated if our holiday brings you any inconveniences. Thank you very much for all your support to our products!
Best regards,
Autel Support Team -
Level 8
(2559) points
so what you are saying is there will be NO support for almost two weeks.....that's just great but it wont make much difference it normally takes at least a week for a reply... -
Level 7
(1143) points
Ha ha, yeah...
@support, would be great if you would understand that we don't have a holiday and that problems need to be fixed (cannot tell a customer that my Chinese suppliers are off for a holiday). So why not handing over forum and other support duties to your European and/or American people? Autel is about a global company is it not? -
Level 10
(7578) points
Support, Here in the Wild Wild West young college age coeds often celebrate spring here too by going "without any support too for a couple weeks and manage to come back with a sun tan and return without any problems. Have fun . -
Level 9
(3413) points
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Level 9
(5837) points
HAHAHAHA
They can turn around and tell us that we are very sorry...................... We can't help you as your Unit was Bought from China and therefore we can't support you PLEASE contact your original supplier............
Thank You & Best Regards.............
Autel USA/EU
I am saying this because it has already happened that here in UK.............if the Tool was bought from China they don't even want to know you......................
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Level 10
(7578) points
We know you'll miss us all and come back and visit us again like Edie 65 did before his wife caught him back on the forum again :-)
I know with good support, good updates, and factory logos back, The Maxi Cyst has way more potential then to settle for being a big tumor on Snappy's @ss :-) -
Level 9
(5837) points
There is a Very Big Updates for you mate...........!!! Including the system updates as well to V03 .02.06 before they go on holidays.............Enjoy it mate and keep some feed back ready for them when they come back from the holidays...............
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Level 10
(7578) points
I am still waiting to road test my brand new TS401 that I installed Autel's latest new update on, so if they didn't F anything up on that it will go along way toward my confidence to pull the trigger on a new Maxisys platform when I hear everything seems to be sorted out. -
Level 9
(5837) points
I have updated it yesterday and from the looks it looks OK but, will test it today and give the feed back..........Fingers Cross..............
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